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FAQ

  • Can I claim physiotherapy and group classes on Private Health Insurance?
    Yes, if you bring your private health insurance card to the clinic we are able to claim for you on the spot. If you forget to bring it to the consult, we will give you an invoice that allows you to claim yourself.
  • What if I need to cancel an appointment less than 24hrs before?
    There will be a cancellation fee of 50% for cancellations that are after 24hr window before the appointment. Obviously there are unforeseen circumstances and we understand that, however there must be valid proof of why appointment must be altered last minute.
  • Is there parking near the clinic?
    Yes there are 1 hour parking spots on Howard street and in the streets behind the clinic, also there is parking along church street and adjacent streets.
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